Policies

Shipping Perishables

We use top of the line industry packaging and dry ice to make sure your meat arrives in great condition. Your meat will arrive frozen. 

Delays

While our meat boxes usually arrive in 48 hours or less (sometimes in as little as 24 hours!), delays sometimes occur that are outside of our control. Especially during the holidays and since the pandemic, shipments can be unpredictable. In the vast majority of cases, delays do not cause any spoilage.

Returns

Please contact us ASAP if you encounter a problem with your meat delivery, otherwise due to the perishable nature of our products we do not accept returns.